Payment Options Major credit cards – MasterCard, VISA, American Express, and Discover.
Order Confirmation All orders are confirmed immediately upon placement by e-mail notification, with details of order number, total cost, and taxes (where applicable).
Order Tracking On shipment of the order, you will receive a second email notification listing the details of your package and the shipment method along with a tracking number.* Your order status can be checked online at anytime. Once the package is shipped, it can be tracked by visiting www.ups.com or www.usps.com
Credit Card Statement Your Credit Card statement will show money credited to the account of: 1228Motorsports Inc. 1402 Descanso Ave STE A San Marcos, CA 92069 United Stated www.1228motorsports.com
Shipping Options Orders are shipped via UPS or USPS and LTL Truck Freight at the full discretion of 1228Motorsports Inc.
Canada Shipments Please note that Trade agreements vary between Canada and international countries. For this reason, duties and taxes applicable on the importation of any 1228Motorsports Inc. product(s) are the full responsibility of the customer. International Orders are non-returnable.
Returns If you need to return an item, please contact us prior to doing so. If conditions for product return as stated below are met, we will issue you a Return Merchandise Authorization (RMA) number that must be marked on your return package. Customer is responsible for shipping and handling charges on all returned items. 1228Motorsports Inc. values its customers and ensures that all refunds and replacements are handled within 30 business days from receipt. Send requests for exchanges/replacements/refunds to the following address along with a Return Merchandise Authorization Number to: 1228Motorsports Inc. 1402 Descanso Ave STE A San Marcos, CA 92069 United Stated www.1228motorsports.com
For questions regarding returns/exchanges policy for international orders, please email or call customer service. With the exception of returns caused by our error, shipping costs both to and from the customer for returned items will be the customer’s responsibility.
Returns/Refunds 1228Motorsports Inc. has a 30-day satisfaction guarantee from the date of shipment subject to the following: • The Customer must contact 1228Motorsports Inc. via email within 30 days of order shipment to receive a Return Merchandise Authorization (RMA) number if applicable as it is not guaranteed. • Returns must unused/uninstalled and be 100% complete with all parts in original packing and in condition. Boxes, manuals and warranty information (if any) must be intact. • All Returns are subject to a 25% restocking fee regardless of the customers thoughts on this. • A Return Merchandise Authorization (RMA) number must accompany the merchandise. • Your RMA number must be written on the OUTSIDE of the box, next to your shipping label. This is very important as returns without an RMA number will be refused. • The Customer is responsible for shipping and handling charges on all returned items. • Shipping charges are non-refundable and shall be deducted when issuing the refund, if a refund is applicable. • Closeout/Clearance items, unless otherwise stated, are sold “as is” and do not qualify for product returns/exchanges for any reason, including non-compatibility or defective products. Shipping charges are non-refundable in all cases. • Damaged shipments: the customer is responsible for reporting the damage claim to the shipping company. Please contact us to notify us of the situation.
Product Use Many parts sold by 1228Motorsports Inc. are intended for off-road use only and may not be legal for street use. 1228Motorsports Inc makes no representation with respect to the legality for street use of any parts sold or their ability to pass emissions tests in any State. The customer understands that it is his/her sole responsibility to determine applicability of local, State and Federal laws and compliance with them prior to using purchased parts on any vehicle driven on the street. 1228Motorsports Inc makes no representation whatsoever that installation and/or use of parts purchased from 1228Motorsports Inc will not have a negative effect on any warranty that may exist on customer’s vehicle. Customer understands that he assumes all liability and risk associated with the use of products purchased from 1228Motorsports Inc
Special Orders Special orders are non-returnable and cannot be canceled after payment has been made or the corresponding order is placed with 1228Motorsports Inc . We will do our best to accommodate special order changes (eg. color, finish, offset, etc.) when requested in a timely matter. The ability to change special orders will be left solely to 1228Motorsports Inc. Special order items include but are not limited to the following: • Carbon Fiber items • Customized/Special Order Suspension systems • Customized/Special Order Exhaust Systems • Any parts ordered by color
Refused Shipments or Returned Products • For any shipments that are refused, you will be automatically charged $25 or a 25% restocking fee, whichever is greater to cover costs associated with processing, inspecting and restocking your order and return.
Terms and Conditions By accessing or using this site or any service on this site, you are agreeing to the terms and conditions as presented here. Fraudulent Credit Card Charges All fraudulent credit card charges are investigated by our Legal and Technical departments. Please note that we record all Host IP addresses during transactions and any fraudulent action shall be reported to authorities immediately for investigation. The 1228Motorsports Inc. reserves the right to change its terms and conditions without prior notice. Product Disclaimer We reserve the right to ship a product with a slight variation than what is pictured on the website. Alternate products will always be of equivalent quality and perform the same functions as what is described in the product description. If you are not in agreement with the terms and conditions of this website please refrain from using this website immediately.